Questions & Answers
If your questions are not answered on this page, feel free to call us, email us, contact us via our socials or our contact page.
Products Information
A refurbished iPhone is a pre-owned device that has been tested, repaired, and restored to full working condition. We ensure all our refurbished iPhones undergo a thorough inspection, including hardware and software testing, before being made available for sale.
Yes, refurbished iPhones are reliable. Each device is rigorously tested for functionality, cleaned, and repaired to ensure it meets our quality standards. All Our refurbished iPhones are Graded A+, meaning they are 'like new'. While they may show some minor cosmetic wear, they perform just as well as new iPhones.
Refurbished iPhones are typically categorized as 'Like New (Grade A+),' 'Very Good (Grade B),' or 'Good (Grade C)' based on their cosmetic condition. To ensure you receive the highest quality, we exclusively offer Grade A+ refurbished iPhones.
Each of our refurbished iPhones includes a charging cable, just as you would expect with a brand-new iPhone.
We replace the batteries in all our refurbished iPhones with brand-new ones, ensuring they perform just like a new iPhone. This guarantees optimal battery health and long-lasting performance, giving you a device that holds a charge efficiently.
Yes, a refurbished iPhone has been restored to full working order and tested to meet specific quality standards, while a used iPhone may still have hardware or software issues. Refurbished iPhones also come with a warranty, for ours, it's a 6-month warranty, unlike most used iPhones sold by individual sellers.
Payment, Shipping, Returns & Refunds Information
We accept all major credit cards, debit cards, and payment platforms in South Africa such as Float, PayFlex, and HappyPay, allowing you to pay in 3-6 interest-free installments. Bank transfers and other regional payment options are also supported.
Yes, we ensure the highest security standards for online transactions. Our website uses SSL encryption to protect your personal and payment information. Additionally, we offer secure payment options to give you peace of mind.
Yes, all our refurbished iPhones come with a 6-month warranty, covering any hardware defects not caused by misuse. We also offer extended warranty options for an additional cost.
Yes. If you are not satisfied with your purchase, you can return the device for a refund or exchange in 14 days, provided it is in the same condition as received. If you change your mind we offer a 7-day return window and shipping costs will be the customer's responsibility.
We offer fast and free shipping across South Africa, with delivery times ranging between 7 to 10 business days, depending on your location. Tracking information is provided once your order is dispatched.
You can browse our catalog of refurbished iPhones, add the desired model to your cart, and follow the checkout process. If you have any questions during the process, feel free to contact our support team for assistance.
Using Your Iphone
Yes, all our refurbished iPhones are either factory unlocked or unlocked by the original carrier, making them compatible with most carriers in South Africa and internationally.
We only sell authentic Apple products. Each iPhone undergoes rigorous testing to verify its authenticity, including checks for original Apple parts and IMEI validation.